The goal of this SOP is to determine how to prequalify leads that you have taken the initial call with.
General rules:
- This is a rough guideline and can/will be different for every business and every market.
- This list is not all inclusive, there will be other scenarios that arise that will make a seller worthwhile or disqualify a seller.
- With practice this process can be done on the first call in
Process:
Review your call and notes from the intake call and verify the following:
- Do they want to sell the property?
- Pass is anything except NO
- “For the right price” is considered a pass
- “I'm unsure” is considered a pass
- When are you looking to sell the property?
- Fail is 6+ Months
- Pass is any time frame in the next 6 months
- Also pass is “when I find another place to move into,” just expect a more tricky transaction
- Is there a reason you’re calling us other than a realtor
- A FAIL is “because you sent me a letter” or “You called me”
- Pass is anything regarding condition, circumstance, timeline restraints, needing an “easy sale”, “Not wanting to go on the market”
- When was the last time you updated the property?
- FAIL is “just updated, its pristine”
- Pass is anything 10+ Years, obvious talks of repair or disarray.
- Do you have a price point in mind?
- Fail is more than 20% over Zillow value
- 120% of Zillow or lower is a pass
- Anything below Zillow is a hot lead
If 2 of the above 5 points are PASS, then move forward with working to schedule an appointment or make an offer to the seller.